The Preliminary Information Form clearly and understandably summarizes key issues such as ordering, payment, delivery, the right of withdrawal, and return conditions for online purchases made through Kensa Medikal A.Ş. Thus, you can review important details before making a purchase decision and easily access relevant pages for any points you are curious about.
The following headings provide information regarding seller details, product/service information, delivery times, the right of withdrawal, return conditions, and warranty coverage.
Title: Kensa Medikal A.Ş.
Address: Dumlupınar Caddesi No:27/A, Mansuroğlu Mahallesi, Bayraklı / İzmir
Phone: 0555 420 10 42
E-mail: info@kensatekerleklisandalye.com
Web: www.kensatekerleklisandalye.com
The name, quantity, sales price including all taxes, and payment details of the product to be purchased are displayed in detail on the screens prior to the purchase. Therefore, it is recommended that you check the descriptions on the product page and the total amount in the cart screen before placing an order. Additionally, as campaign and stock conditions may change periodically, it is always possible to see the up-to-date information at the ordering step.
The product is sent to the address specified by the buyer within a maximum of 7 business days after order confirmation. However, the delivery time may vary depending on factors such as address information, cargo volume, and special production requirements of the product. Therefore, it is beneficial to follow the post-order notification messages and contact us for any questions regarding delivery.
The buyer may exercise the right of withdrawal within 14 days of receiving the product without providing any justification. Nevertheless, maintaining the condition of the product during the exercise of the right of withdrawal is important for the rapid progress of the return process. Consequently, it is recommended that the product be prepared completely and the return conditions be checked.
The right of withdrawal is not valid for products that have been used or custom-made for the individual. Furthermore, the return process may be limited for products whose packaging has been damaged or that have lost their resalable quality. Therefore, it would be the correct approach to review the relevant conditions and, if necessary, obtain information from our support team before creating a return request.
All our products are covered by a manufacturer's warranty, and the warranty period is notified along with the product. Additionally, use in accordance with the operating instructions is important for the continuity of the warranty coverage. In summary, it is advised to follow maintenance recommendations for long-lasting use and to initiate the authorized service process in cases requiring technical support.
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